Best Buy Pool Supply Contact Us

Jump to: Frequently Asked Questions

sales@bestbuypoolsupply.com General sales inquiries and comments
sales@bestbuypoolsupply.com Questions about orders you placed, tracking or billing questions
sales@bestbuypoolsupply.com Technical questions and product recommendations
sales@bestbuypoolsupply.com New Vendor & Merchant Programs
sales@bestbuypoolsupply.com System administration or web site comments

You may also call or fax Best Buy Pool Supply at the numbers listed below:


Sales and Customer Service: Toll-free: 1-800-877-1268

 

 

Fax: 888-979-8230 - Sales & Technical Support

Fax: 888-979-8230 - Administration & Vendor Contact

Fax: 888-979-8230 - Customer Service

Our Address: 

Best Buy Pool Supply

200 Stonewall Blvd Ste 7

Wrentham MA 02093

Telephone Support Hours (Eastern Time)
Monday 9:00am - 5:00pm
Tuesday 9:00am - 5:00pm
Wednesday 9:00am - 5:00pm
Thursday 9:00am - 5:00pm
Friday 9:00am - 5:00pm

EMAIL REPLIES - Please note that many customers have recently been having a lot of trouble receiving emails due to the rampant over use of anti-spam protection software and firewall programs.  This is specifically a problem with gmail, hotmail and SBCglobal email accounts. Although sometimes useful, these programs are causing a tremendous amount of frustration and confusion for both our customers and our customer service staff.  We do respond to each and every Order Status Request promptly.  If you do not get your email response in your normal email "in-box", please check your "spam" or "bulk email" folders in your email program for our response. If you get your email through a business (or work) computer system, you may also want to make sure that anything from bestbuypoolsupply.com is not being blocked by commonly used firewall protection programs such as "Barracuda", "Spam Assassin" and others. You may also want to add @bestbuypoolsupply.com to your "contact list" or "group list" to ensure that you receive our communications about your order.  Please realize that we cannot be responsible for misdirected emails or the failure of anti-spam software that may or may not be installed on the computer or system you use to access your email account.  Thank you !