Date of Request: ____________________________
Name on Order: _________________________________________
Address: ____________________________________
City, State, Zip: ___________________________________________
Item(s) to be returned: ____________________________________________
____________________________________________________
Original Order #: ____________________________________________
Contact Phone #: ____________________________________________
Fax # : ____________________________________________
Email : ____________________________________________
Reason for return: ____________________________________________
____________________________________________________ ____________________________________________________ ____________________________________________________ ____________________________________________________ ____________________________________________________

PROCEDURES FOR RETURNING MERCHANDISE:
You must be in compliance with the following guidelines prior to filling out the return goods authorization request form: All products sold at Best Buy Pool Supply come with a full manufacturer warranty. In the event you feel you have a defective product, please contact the manufacturer technical service department first to try to remedy the problem prior to contacting Best Buy. Please use the link provided to find manufacturer information. If technical support is not forthcoming from the manufacturer then please feel free to contact us if you require assistance with this procedure. At Best Buy Pool Supply we can provide warranty repair service for most of the products we sell only if in the event there isn't a local repair facility available. Best Buy Pool Supply does not express or imply any warranty, we do however try our utmost to make sure all of our customers warranty needs are handled promptly and fairly. All warranties are through the manufacturer. Best Buy Pool Supply expressly disclaims liability for any injury, or damage of any kind arising from the use, inability to use or installation of any item we sell. Our only obligation is to replace an item that is found to be defective by the manufacturer, and that obligation is limited.

Returns of non-defective ( In New Condition ) merchandise to BEST BUY POOL SUPPLY is permitted for any reason within 30 days of purchase date. There will be up to a 20% or a $5.00 re-stocking fee on all returned items (whichever is greatest).
Due to the nature of the following products, all sales are final on these items: All pool chemicals (government regulations), alarms, robotic cleaners, swimming pools and heaters. These items come with manufacturer warranties which will still apply.

Returned merchandise must be in the original box and in resellable condition and include all literature, warranty cards etc. Buyer is responsible for all shipping costs. Special order products may only be returned for replacement if defective and not for refund. Installed merchandise is covered by manufacturer warranty.