Best Buy Pool Supply Contact Us

Jump to: Frequently Asked Questions

sales@bestbuypoolsupply.com General sales inquiries and comments
customer-service@bestbuypoolsupply.com Questions about orders you placed, tracking or billing questions
technical-support@bestbuypoolsupply.com Technical questions and product recommendations
administrative@bestbuypoolsupply.com Vendor & Merchant Contact
webmatt@bestbuypoolsupply.com System administration or web site comments

You may also call or fax Best Buy Pool Supply at the numbers listed below:

Phone: (916) 861-0012
Toll-free: 1-800-877-1268

Fax: (916) 861-0822 - Sales & Technical Support

Fax: (916) 861-0821 - Administration & Vendor Contact

Fax: (916) 861-0031 - Customer Service

Telephone Support Hours (Pacific Time)
Monday 7:30am - 4:30pm
Tuesday 7:30am - 4:30pm
Wednesday 7:30am - 4:30pm
Thursday 7:30am - 4:30pm
Friday 7:30am - 4:30pm

Business Address:
11315 Sunrise Gold Circle Suite J
Rancho Cordova, Ca. 95742

EMAIL REPLIES - Please note that many customers have recently been having a lot of trouble receiving emails due to the rampant over use of anti-spam protection software and firewall programs.  This is specifically a problem with gmail, hotmail and SBCglobal email accounts. Although sometimes useful, these programs are causing a tremendous amount of frustration and confusion for both our customers and our customer service staff.  We do respond to each and every Order Status Request promptly.  If you do not get your email response in your normal email "in-box", please check your "spam" or "bulk email" folders in your email program for our response. If you get your email through a business (or work) computer system, you may also want to make sure that anything from bestbuypoolsupply.com is not being blocked by commonly used firewall protection programs such as "Barracuda", "Spam Assassin" and others. You may also want to add @bestbuypoolsupply.com to your "contact list" or "group list" to ensure that you receive our communications about your order.  Please realize that we cannot be responsible for misdirected emails or the failure of anti-spam software that may or may not be installed on the computer or system you use to access your email account.  Thank you !